FAQs

Answer: To participate in our online sales you must have a ZAMANJAPAN account. To register and receive your credentials, all you have to do is fill out the registration form. A sales representative will call you as soon as possible to confirm your registration request.

Answer: Stock: Our stock vehicles are vehicles available in our own Japanese yard that are personally inspected and maintained, ready to be exported at any time. The final prices of vehicles available in stock are negotiable.

Fixed price: vehicles available for sale at another reseller, such as auctions. Prices are fixed and we must book the vehicle according to your needs so that it is not sold to another buyer. If you want to buy fixed- price vehicles, please contact us.

Answer: All images and videos of the vehicle you wish to purchase from our stock list are available. Please send us an inquiry for the vehicle you need to have more pictures.

Answer: You can use our Total CIF Calculator to calculate the approximate CIF price of your port and country of destination. The exact shipping and insurance costs will be mentioned in the proforma invoice according to the latest available rates. The CIF price includes the cost of the vehicle, insurance, and freight to the port of destination.

Answer:Discounted vehicles compared to the original price are discounted vehicles or Best Offer vehicles. Do not miss the chance to grab the available vehicles at much lower prices at the original price.

Answer: Vehicles available for sale at low prices when clearing the stock. Inventory liquidation is performed when the new stock has to be purchased and the old stock has to be depleted. You can get a vehicle in good condition at a very low cost at the liquidation sale. Significant discounts are available in case of a liquidation sale

Answer: The payment for the vehicle you wish to purchase can be made by both LC (Letter of Credit) and TT (Telegraphic Transfer) in our bank account in Japan only. We do not accept credit cards.

Answer: ZAMANJAPAN is a Japanese exporter of reliable used cars, with 20 years of experience in the export of used cars. We are also members of the organization recognized by the government JUMVEA (Japan Association of Used Motor Vehicle Exporters). You can also use JUMVEA Safe Trade for 100% security of your payment. Be wary of fraudulent e-mails on our behalf. You can contact us directly for confirmation at any time.

Answer: ZAMANJAPAN is the leading Japanese operator of vehicle auctions. Beyond the offered prices which are very competitive, with 2,500 vehicles presented on average each week, you are guaranteed to find at all times a large selection of used and new vehicles of all brands, of all types (passenger cars, utility vehicles, repair or not) and in all price ranges. It is for you the assurance to quickly find the desired product.

Answer: Your main contact to accompany you in your purchases is your sales representative. If needed, he can help you with the use of the online sales platform. If you do not know it, you can call our multi-language staff.

Answer: Click on '' forgotten password ''. The password will be sent to you automatically in a few seconds.

 

Answer: No, documents are only sent to the billing address.

Answer: You are participating in an auction. The auction corresponds to a sales contract and entails the transfer of ownership. As soon as the adjudication is pronounced, no modification can be made to the contract. We also remind you that the benefit of the sale is personal and can not be transferred to a third party without the Seller's express prior agreement.

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